LEGAL

Terms of Service

Last updated October 14, 2026

1. About these terms

These terms apply when you use this website to order from Crostini Italian Kitchen & Pizzeria, 947 North Broadway, North Massapequa, NY 11758. By placing an order you agree to them, together with our Cancellations & refunds page and our Privacy Policy.

2. Ordering for pickup

Orders placed here are for pickup at the restaurant only. Online ordering is available when the restaurant is open, up to a short time before closing so the kitchen can finish your order. The site shows whether ordering is open, and we may pause it at busy times or for special hours and holidays.

Placing an order is a request. We accept it once it reaches the kitchen. For orders paid by card, that happens when your payment is confirmed. We may limit how many orders waiting for pickup one phone number can have at the same time.

3. Pickup times

The pickup time shown at checkout is an estimate of when your order will be ready, not a guarantee. When you arrive, give your name or order number at the counter. If you are running late, call us.

4. Prices and tax

Prices are those shown on the menu when you order. They may differ from in-restaurant prices. If you pay at pickup, sales tax is added at the counter. If you pay by card online, the sales tax is shown at checkout and included in the amount charged. If we find a pricing or description error after you order, we will contact you and you may keep the order at the correct price or cancel it for a full refund.

5. Payment

You can choose to pay at the restaurant when you pick up, or, when it is offered, by card online. Card payments are taken on a secure page run by Stripe. We never see or store your card number. Stripe's own terms apply to your payment there.

6. Cancellations and refunds

Please see our Cancellations & refunds page.

7. Food allergies and dietary needs

Our kitchen handles wheat, milk, eggs, tree nuts, peanuts, fish, shellfish, soy and sesame, and dishes are prepared near each other. We cannot guarantee that any item is free of any ingredient or safe for a particular allergy. If you or anyone you are ordering for has a food allergy, please call us at (516) 799-6189 before ordering. The note box on the order form is not a reliable way to raise an allergy, because it may not be read in time.

8. Menu descriptions and photos

Photos and descriptions are for illustration. Your food may look different, and ingredients and portion sizes may change. Items can sell out, and we may substitute only with your agreement.

9. What we ask of you

Give accurate details, including a phone number we can reach. Please do not place orders you do not intend to collect, use the site to cause harm or overload it, or try to get around its limits. We may refuse or cancel orders, and block access, if the site is misused.

10. Declining or cancelling an order

We may decline or cancel an order, for example if we are closed or short-staffed, an item is unavailable, there is a pricing mistake, or we suspect misuse. If we cancel an order you paid for by card, we refund the full amount.

11. The service

We do our best to keep the site running, but we do not promise that it will always be available or free of errors. If the site is down, you can always call us to order.

12. Our responsibility

To the extent the law allows, Crostini is not responsible for indirect or consequential losses arising from your use of this site, and our total responsibility for any order is limited to the amount you paid for it. Nothing in these terms limits any right you have under law that cannot be limited, including your rights regarding food safety.

13. Governing law

These terms are governed by the laws of the State of New York.

14. Changes and contact

We may update these terms and will post the new version here with a new date. The terms in force when you place an order apply to that order. Questions? Call (516) 799-6189 or visit us at 947 North Broadway, North Massapequa, NY 11758.